You have to love ThinkPad. Be it Lenovo or IBM before them, that product line has the fastest turnaround of any computer product I have ever dealt with. Jolene’s shiny new laptop had a bulging bezel around the screen – we think it’s been there since she got it a few weeks ago, but we only noticed it now. Call Lenovo. Returning box is sent to us on a Friday; will take about 6 business days to get to us. Box arrives the next business day: Monday.

We send the computer into them on Monday afternoon; they work on it on Tuesday; they ship it on Wednesday; thanks to UPS Red, it lands today – Thursday – by 10:30am.

Well, it should have – UPS got out the good ol’fashioned sand paper condom to make things complicated.
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