I’ve been on a Comcast cable modem for just about a year now; I spent the previous three years on SBC DSL. I should have expected a problem by now, given my past experience with DSL and other people’s stories with cable company… or at least a half dozen problems, actually. Instead, I’ve spend most of the last twelve months with trouble free service.

Until this weekend.

I played a bunch of Halo 2 games over the last couple of days and have been surprised by amount of lag I’ve seen. Went to SpeedTest@DSLReports and found that I’m getting 1Mb downstream. 1Mb. Am I greedy to want more? Maybe. But 1Mb is a quarter of what I’m supposed to be getting and at twice the price of DSL, I’m entitled to it. Sure, it sucks, but what can I do about it, really? Call customer service? Snort! Like that ever helps with an ISP. I’d have a better chance of getting GPRS settings from a mobile CSR – assuming that carrier CSR’s can spell GPRS – than getting a cable modem problem address. Can you hear it now? “Are all the lights on?” “Are they blinking?” “Now. Power cycle your modem”. Feh.

What’s worse is that since I’ve been hit with lag – and been unable to play effectively – I’ve jump up three levels: that says a lot, no?